I do not understand Newark… But this time I am not complaining! They shipped my Gertboard yesterday and it is on its way to me! I have decided that if I ever buy anything from Newark the best plan is to buy it, then forget about and do not check the ship date on their website. Just wait for an email with the confirmation or better yet wait till it shows up on my doorstep. My previous post here explains some of the problems I had when I originally submitted this order. In Newark’s defense I basically have only bought items that were in extremely high demand, but some customer contact would have been nice. Looking forward to that package arriving!
Posts tagged ‘Newark’
There is an awesome site here at Raspi.tv where there is lots of good information regarding raspberry pi information. The page here on that site shows how to control a fan and a light from a raspberry pi. This is a project I was wanting to work on after I got a gertboard and learned more about controlling things in the physical world. Also along those lines is how he is controlling a fan from the gertboard here.
As far as the gertboard I ordered… I finally contacted Newark because the ship date has changed about 5 times (sometimes farther away, and other times to a past date) and they said that they should ship in about 2 weeks. Maybe. However, on their site the ship date is now showing Feb 2013… The good news is that I am actually getting a un-built kit. Newark is no longer selling these, but may start to offer a pre-built gertboard. It looks like a site from the UK may still offer the un-built kit, but they don’t ship to the US.
I recently purchased a second Raspberry Pi to use while my original one is confined to a small box taking pictures. And while I was at it I purchased a Gertboard. This board allows for interacting with physical items such as motors, buttons, and lights. And by using this separate board it protects the Raspberry pi. It is possible to interface directly with the GPIO pins on the Raspberry Pi, but if the wrong voltage is applied it is possible to fry the Pi. So the Gertboard offers a solution by protecting the Raspberry Pi.
While I was looking for the Gertboard and the Raspberry Pi I found a precision knife and some solder (the Gertboard comes as bare board and soldering is required to build the board) and these items were only a few dollars. So I added them onto the order. When I checked out it only showed me the Merchandise total (because the items were Back Ordered) so I clicked Submit. The next day I get charged over $10 for one of the $3 pieces and they had shipped it separately from the other pieces. And another item that i ordered was a Direct Ship from the UK meaning that it had a $20 shipping charge. I would think that their website would ask before charging over twice, or in the second case four times the amount for shipping as the original product. However this is not the case, and there are multiple bad reviews online saying the same thing. After getting the run around – I contacted chat, who told me to call, who told me to email – I finally got it straightened out and we got the problem resolved. Newark was nice enough to reverse the shipping charges on the small items, and the large items are still in Back Order status.
So this is a word of caution before purchasing from Newark/Element14. I am NOT saying to not order there, I am saying to be cautious about the shipping charges.
My Gertboard is not supposed to ship until October 17th. If anyone has one I would love to hear your thoughts on it!
Just got a super AWESOME email from Newark/Element14 a little bit ago. It said that my Raspberry Pi shipped and has tracking information!! However UPS tracking has no information yet… But at least it shipped and is 6 days early! Can’t wait for my UPS package!!